Congratulations to the Department of Corrections on winning the award for Recruitment Excellence at the HRINZ 2018 Awards. Jo Evans, Programme Manager Recruitment shared with us some of the keys to their success, including their journey in partnership with Talegent. The category identifies organisations which......

Congratulations to our Founder & CEO, who recently made the top 112 HR Analytics Influencers to watch for 2018. With over twenty years in the assessment scene, it comes as no surprise when John emphasises the must have nature of predictive analytics, he speaks for many......

With the graduate recruitment window fast approaching, it will be yet another grind sifting through the vast number of University students. What’s worse is having those hard-found graduates get plucked by other recruiters from right under your nose, and at the last moment too! If......

You never really understand a candidate until you consider things from their point of view, not until you climb into their skin and walk around in it. Nowadays with review sites like Glassdoor, it’s not just about the candidate selling themselves to you, but also......

The old debate of which personality questionnaire to assess candidates with: Ipsative or Normative, is a fallacy! They key is to incorporate both as part of your selection assessments, while focusing on the validity and accuracy of norm groups instead. An ipsative questionnaire forces the......

Video Interviewing is fast becoming the new normal for post-assessment screening, but are you really taking advantage of its full potential? At Talegent, we’ve enhanced our video interview interface to become more user friendly and responsive than ever before! If you haven’t used video interviewing......

Switching careers in our automated paradigm can still be a smooth process. The key is to chart jobs that are similar to yours. It can be nearly impossible to find a new job for physical labourers whose jobs have disappeared due to automation or global......

You invest considerable expense trying to identify top talent. But failing to bring out the best they have to offer not only lets a lot of that investment go to waste, it also hurts your company’s performance. Here are five tips to help assure that......

The HR Technology industry is booming with investment capital, and this injection has really accelerated start-up innovation. Whether we like it or not, disruptions stemming from AI, gamification and machine learning are taking the recruitment scene by storm. Here are five considerations to help HR......

We’ve all heard of IQ and EQ, but in our borderless era, your job performance may depend on your “CQ”. Globalisation facilitates an increasing trend of inter-cultural commerce, so language barriers aside, predicting candidates who excel in cultural awareness and adaptability can often be overlooked......

Video Interviewing is beginning to render phone interviewing obsolete. Although phone interviewing has long been helping recruiters cut the costs and time needed for in person interviewing, now video has trumped audio as the number one screening tool. While it is true you can get......

Accurately predicting graduate potential TODAY will lead to the greatest payoff in employee performance TOMORROW. Only a couple of years ago, the competencies people were talking about were: complex problem solving, coordinating with others and people management. By 2020, only complex problem solving remains at......

As anticipated by the HR community, gamified assessments have taken the Graduate recruitment realm by storm. A world leading-leading Australian professional services firm we met at AAGE this year informed us that this new form of assessment provides a more positive experience than traditional assessments.......

Ever since he was a teenager, Liam dreamed of becoming a top-level executive in a Fortune 500 company. Not only did he possess tremendous commercial acumen but he coveted such status and power. Obtaining a scholarship at an Ivy League University he swiftly moved onto......

Merit may be steadily driving your career milestones, but your personality could derail that progress at any moment. Professional success is often measured by high intelligence: both cognitive and emotional – coupled with an active ambition and leadership potential. While these characteristics are seemingly advantageous......

Research indicates that on average, agreeable people earn less money than assertive people. The personality trait dubbed by psychologists as “agreeableness” manifests as your amiability towards others and acceptance of their interests. But this “getting along” mentality prevents us from sticking up for our own......

As a manager, you can visibly witness the decrease in employee morale, whether due to job complacency or in the wake of cut backs on amenities. The burden falls on you to motivate your team to achieve common targets. How can you keep employee motivation......

There are some scientists that say that all reality can be expressed mathematically. OK, that might be a little heavy, but we at Talegent are certainly big on data. That should come as no surprise given that we are psychometricians and providing quantitative measures of......

If your company hires software developers, then you already know that “agile development” has become the de facto standard. Stated incredibly simply, agile development relies on short typically 2-week production cycles called “sprints” performed by teams, interspersed by “restrospectives” which allow for regular reflection, continuous......

It’s an accepted Marketing rule of thumb that it costs four times as much to land a new customer than to get a current customer to buy more. The same concept is likely true for hiring. It probably costs more to hire from outside rather......

OK, women aren’t better than men in general – necessarily. But, if the ability to engage employees is at the top of your list of mandatories for management hires, you should probably hire a woman. At least that’s the conclusion offered by Gallup’s recent report......

Many employers see candidate dropouts in assessments as a bad thing. The thinking is that candidates are not completing the assessment because the experience is turning them off… and perhaps turning them off to the company as well. So making the assessment shorter might help......

In today’s hyper-connected, digital-driven business world, user interface(UI) design and customer experience have emerged as major drivers of success. It’s how Apple became a global juggernaut. But examples abound where winning has come from providing a differentiated, quality experience. Today, many if not most large......

Product News from Richard Thwaite, Talegent Product Director Not very long ago, few companies were very focused on candidate experience. Thanks to increased competition for top talent, that’s changed. Today, many of the leading companies with whom we work put the creation of a differentiating......

Among the numerous email newsletters we receive, we often see a headline like this: “What does (insert name of CEO here) say is the only job interview question that matters? That’s certainly a provocative promise. Wouldn’t it be nice to know what you should be......

An interview with Deloitte Graduate Recruiter, Gemma Hudson Deloitte recently introduced a new game-based assessment into their grad recruiting process to many positive reviews, and they chose Talegent Gamify to help them do it. We spoke with Gemma Hudson, National Graduate Talent Acquisition Manager for......

Don’t you hate phone interviews? They can be very inconsistent, hard to capture in your Applicant Tracking System, and virtually impossible to share…but worst of all, they’re a nightmare to schedule! Both parties get frustrated playing phone tag and enduring “voicemail hell”, wasting precious time......

So, you have been interviewing numerous candidates over the last few days. You don’t really know what to ask them and it’s easy for them to figure out what you want to hear and respond accordingly. As a result, you’re not getting an accurate indication......

Discover how to start using people metrics to propel your business metrics Businesses are run by metrics because numbers are an objective, precise and reliable way of measuring success and the processes that determine it – but can numbers also be used to measure candidate......

Sure – we ourselves are talent assessment experts, but we can’t think of everything! There are a number of industry experts we follow for education, provocation, and inspiration. If you too are interested in learning from some of the top thinkers in the field, here......

Long-awaited by the HR community, gamified assessments have finally arrived! Analysing the results of the administration of a gamified assessment by a leading Australian professional services firm to over 12K graduates indicates that this new form of assessment provides a more positive and engaging experience......

Imagine Frank, a top manager at a big-time company. Frank is confident in his abilities, his charismatic air encouraging his colleagues to believe in him. He is very determined and goal-orientated, always striving for improvement. Frank is also a risk-taker who enjoys seizing every opportunity......

Companies commonly neglect considering a key element during the hiring process – the human element. How can you know what kind of person someone is if you only have a résumé and a feigned interview for reference? How will you know how they interact with......

Any industry is only as good as the innovators that drive it, and fortunately 2015 has proven that the psychometric testing industry is in very capable hands. Paul Thorenson recently released a list of the 80 IOPsych pros to follow on Twitter, and it’s a......

You know the one I’m talking about. The candidate who had a resume which was the recruitment equivalent of Mona Lisa. But as soon as they started, you realised they couldn’t even spell team – let alone participate in one. These are the hires who......

It’s the end of the year once again, and the holidays have always been a time for dysfunctional family get-togethers. But with any luck this dysfunction doesn’t carry through to your teams within the workplace. Google is well-known as one of the best workplaces in the......

Computerised Adaptive Testing (CAT), is the latest technology innovation for improving talent assessment. Unlike traditional testing, CAT adapts the test to the test-takers. Traditional tests need to have questions with a range of difficulty so that they can fairly test candidates of all abilities. Unfortunately,......

Hiring graduates isn’t an easy task – for the most part they’ll have no work experience to draw from, making it very difficult to get a clear picture of how well they’ll work in your company. Of course you can always look at their grades,......

Think of a buffet where there are hundreds of choices on display. Some will taste delicious, some will only be okay, and a few are going to give you food poisoning. To make things even more difficult, pretend that there are a hundred other people......

If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very......

Graduate recruitment season is upon us once again, and we’ve seen yet another year of innovation. The brightest grads are attracted to the recruiters who are paving the way in digital recruitment technology, not those who are stuck in the recruitment equivalent of the Stone......

The old saying goes that the whole is greater than the sum of its parts. Unfortunately, in the business world, the opposite is often also true. Infighting, conflicting agendas, and personality clashes cause the inefficiencies and unhappiness that add up to project failure. While tools......

When it comes to graduate recruitment, your company/brand’s reputation is everything. And in large part, this reputation is developed through your graduates talking   to one another. If a candidate has an excellent recruitment experience, they’re far more likely to recommend your company to their friends – regardless......

In human resources, we spend 2% of our time recruiting, and 75% of our time trying to repair the damage from the wrong people we recruited. But this isn’t a fate that all hiring managers are doomed too. Recruiting is changing, and over the last......

Organisational psychologist Tomas Chamorro-Premuzic, professor of Business Psychology at University College London, recently appeared in a terrific interview where he discussed the impact that narcissists have in the workplace. Chamorro-Premuzic identifies two types of employees – narcissists and hidden gems. You can probably already think......

3 It looks like an innocuous number – but it’s very, very scary. In fact, it could be costing you hundreds of thousands of dollars per year. It is estimated that the cost of replacing an employee who isn’t performing can be up to 3 times......

Today, an average job posting receives more than 200 applications. The new realities of hiring mean that it is no longer practical for a single recruiter or even team of recruiters to keep pace with the simply massive volume of candidates which they will inevitably......

The data shows that 8% of salespeople make 80% of the sales, but how can you tell this prized 8% from the rest before you hire them? New technologies have enabled us to tell exactly what makes a good salesperson tick, and you can leverage......

Good sales representatives bring in revenue. But bad sales people can end up costing you big. The DePaul University’s Sales Effectiveness Survey shows the pervasiveness of the problems of bad hiring, and how much it can cost companies. First of all, employee turnover is a huge......

It’s becoming increasingly obvious to me and my colleagues in the industry of talent recruitment that the traditional human resources process is becoming less relevant – the practices are not keeping pace with the reality in the digital age. Perhaps unsurprisingly, these poor practices extend......

I have been invited to speak at the upcoming Annual HR Advisors Conference – and this year’s theme is ‘becoming an operationally strategic superhero.’ 2014 was a year of incredible growth and change for the HR industry, and much of the literature being produced reflects......

Talegent recently hosted our Embracing a Hire Reality graduate event, and it was an amazing showcase of some of the biggest upcoming technologies in the graduate recruitment space. In case you missed it, I have picked out four of the key trends that appeared from the......

Think of a buffet where there are hundreds of choices on display. Some will taste delicious, some will only be okay, and a few are going to give you food poisoning. To make things even more difficult, pretend that there are a hundred other people......

In the 1984 film “The Last Starfighter,” an ordinary Earth boy bests a video game by shooting down enemy alien spaceships. But what seems to be a conventional space war game is actually a highly realistic simulation being used by the army to identify and......

  The Auscontact conference is coming up in Melbourne this week, and I look forward to seeing some of the biggest new innovations in contact centre technologies, as well as sharing some of our own. Some of the innovations in collecting and using big data......

“the correlation between well-established personality tests and occupational outcomes is around .40; that’s significantly higher than typical job interviews & substantially higher than the correlation between Ibuprufen consumption and pain reduction (.14)” – Tomas Chamorro-Premuzic As Technology continues to meet Psychology and we work to......

According to Bill Kutik, resumes have been around since 1482, when Leonardo da Vinci is said to have written the first one (http://www.hreonline.com/HRE/view/story.jhtml?id=534356494&). Of course there are lots of problems with resumes, including the six second average that recruiters will spend on them http://www.businessinsider.com.au/heres-what-recruiters-look-at-during-the-6-seconds-they-spend-on-your-resume-2012-4 and......

“As time goes on, advances in science and technology will allow talent assessments to become increasingly more effective, and the more effective talent assessments become, the less anyone will notice them.” – Charles Handler Technology is truly meeting Psychology.  A large number of companies are......

I just returned from Manila where I was helping launch our newest location – Talegent Philippines and wow! I knew the Philippines was a major hub for contact centres. We opened there in large part to market our contact centre solution. But the dynamism of......

I believe I have mentioned before, one of my fave HR futurists is Josh Bersin (founder of HR consultancy Bersin now owned by Deloitte). And now, having just completed seven industry conferences in a matter of weeks, he’s come to some conclusions on the direction......

I was just reading a great blog post by Laurie Ruettimann – The Cynical Girl, titled “The complete automation of human resources is near.” And I realized – Oh No! – that my company Talegent was one of those on the side of increasing automation.......

(In case you missed it, here’s an article I wrote for the Australian Teleservices Association September 2013 newsletter) Screening candidates via a phone interview rather than having them come in to interview has helped companies save time and money. By talking to a candidate, you......

(This article originally appeared in the Australian Teleservices (ATA) August newsletter…) I have heard many a contact centre recruiter bemoan the “lack of quality applicants” for the roles they need to fill. Certainly it is true – excellence is always a rare commodity and finding......

I am very excited to announce that we’ve just finished developing a new psychomotor test device for Queensland Rail – the first locally developed and supported device, and much more cost effective than any other in the market. Even better, it’s exceptionally easy to deploy......

In the normal course of keeping my finger on the pulse of all things recruiting, I came across a new booklet from the states (published by the U.S. Chamber of Commerce) in which leading US companies shared their best practices for hiring people with disabilities.......

As if I needed any further confirmation that people can be… well, strange… Someone recently passed me a link to an Intuit Quickbase post the “10 Weirdest Things Said and Done in Job Interviews.” And it reinforced my thinking that using Talegent’s new Video Interview......

HR recruiters spend an inordinate amount of their time scanning candidate resumes. But from various studies, we’ve all heard how little time that translates to on a per resume basis: about 6 seconds. It’s a clear testament to the humungous mountain of resumes to be......

Looking for a super-cheap way to boost productivity? Hire better people. Really. A multi-industry study published in Personnel Psychology (and reported by John Sullivan on ere.net) revealed the new 26-5 Rule: 26% of total output was produced by just the top-performing 5% of workers. In......

As someone out there developing and selling new HR assessment technology, it has certainly been my experience that corporate HR divisions are hungry for innovation, and that our industry is poised for tremendous growth A large reason for my bullishness is that I’ve had my......

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